5 Whys
Determine the root cause of an issue or a problem.
PROBLEM STATEMENT
The Vehicle won't start!
WHY?
The battery is dead.
WHY?
The alternator is not functioning.
WHY?
The alternator belt has broken.
WHY?
The alternator belt was well beyond its useful service life and not replaced.
WHY?
The vehicle was not maintained according to the recommended service schedule.
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