STAGE 3

 

STAGE 2

STAGES 

STAGE 1

Customer Support Journey Map

Images

Support Processes

 

 

Images
Images
Images

Evidence

 

 

 

User Actions

Front Stage

Images

Back Stage

 

 

STAGE 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

STAGE 5

 

DO NEXT   Customer Success Plan

See 8 variations on the Customer Journey Map

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