Persona Name
Brief Info.Scenario
Explain the use case you are exploring for this product or service.
Action 1
Action 2
Action 1
Action 1
Action 1
Action 1
Action 2
Action 3
Obstacle 1
Obstacle 1
Obstacle 2
Pain Point 1
Pain Point 2
Pain Point 1
Obstacle 1
Obstacle 2
Ads
Point
Channel
Touch Point
Channel Name
Touch Point
Channel Name
Shopping Point
Purchase Point
Delivery
Usage Point
Service Point
Channel Name
Touch Point